We are a non-profit organisation working with single adults, families and children who are disadvantaged and socially excluded; primarily those who are homeless or at risk of being homeless. We offer bespoke, client-centred services, based on empirical evidence of more than a decade’s experience of working with people who are homeless in Ireland. We believe everyone is entitled to a home.
What makes us different? While there are many voluntary groups who work in the homeless sector, Novas works with some of society’s most marginalised individuals, many of whom are not served by mainstream services and are excluded from existing voluntary agencies – it is this that makes us unique. We start where others stop.
Issues facing Novas clients include extreme poverty, mental health issues, substance and alcohol misuse, physical and sexual abuse, family breakdown and poor education. We develop client-centred services to cater for the individual needs of all those availing of our services.
We primarily operate low threshold services and adopt a harm reduction policy. A low threshold model permits everybody to access services without putting barriers in place. We accept people as they are and not as we might wish them to be. Harm reduction involves a combination of evidenced interventions and innovative approaches geared toward keeping those entrenched in addiction alive.
We encourage clients to aspire to a better quality of life. We provide them with social, educational and employment skills which will enable them to sustain independent living on a long-term basis. We also offer out-reach support to those who have moved on from our services to assist them with tenancy sustainment and social inclusion.
The core of our service delivery is ‘keyworking’. Each client works with a nominated keyworker and together they prepare a holistic client focused needs assessment and support plan. This is a series of proposals for the client about improving thier life, including: social skills, health issues, education and training, housing and potential employment options. Support is always at hand, but, the exit path from being homeless is ultimately theirs; we support it, they do it.
Our Head office is based at McGarry House, 7 Alphonsus Street, Limerick City and governance is through a Board of Directors who are unpaid for their work and who are elected at the AGM. Our Chief Executive Officer reports to the Board and ensures that their decisions are implemented. We are funded by the HSE, Dept. of the Environment and the relevant Local Authorities. We are compliant with all obligations required by Common Law and other relevant legislation. We currently have 150 employees. Financial, audit, human resources, equality and diversity, health and safety policies and procedure apply in all aspects of our services and administration.