I first contacted Intensive Family Support myself in February 2008. I was living in a large council housing estate at the time. I was having problems with anti-social behaviour and my house was vandalised by youths.
I was also coming to terms with my own difficulties around addiction, loss, bereavement and me placing my two children in voluntary foster care.
Novas helped me to find emergency accommodation and from there I moved to Novas emergency family accommodation for the last three months. This was to help me change my environment and dwellings. I am now moving into my own three bedroom house in a private housing area with my children and I am hoping to return to employment when my children return to school in September.
Being involved with Novas, I found they supported me with my housing, addiction and rebuilding my relationship with my children. The staff at Novas attended all my case conferences, children in care review meetings and court cases involving my children returning to my full time care.
They provided transport for my children from their foster home to school and on my access days with my children. Novas were always there for me giving me moral support and always listened to me both on good and bad days without judgement. Back in Feb 08, I was feeling trapped, embarrassed, frustrated and angry. Today I feel I have respect, recognition, and independence. If I had anything negative to say about the work and service Novas do and provide I would. I now have new goals and achievements.


